Changes to this Policy
Information We Collect
Personal information is data that can be used to identify or contact an individual. Personal information does not include anonymous data, or data where the identity of the individual has been irretrievably removed.
We may collect, use, store, and transfer different kinds of personal information about you through the websites, which we have grouped as follows:
Identity Data includes first name, last name, and company name.
Contact Data includes email address and telephone number.
Transaction Data includes details about our products and services you have purchased from us or details about your business you provide in seeking support or a quote.
Technical Data includes internet protocol (IP) address, internet service provider (ISP), date/time stamp, browser type, language and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data includes information about how you use our website.
Marketing and Communications Data includes your preferences in receiving marketing from us.
We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law because this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
How We Collect Personal Information
We use different methods to collect data from and about you including through:
Direct interactions: You may give us your Identity, Contact, and Transaction Data by filling in forms or by corresponding with us by post, phone, e-mail, or otherwise.
Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data and Usage Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
Marketing and Communications: You may give us Marketing and Communications preferences by filling in forms indicating those preferences.
Third parties or publicly available sources. We may receive Technical and Usage Data about you from various third parties and public sources, including analytics providers like Google Analytics and email service providers.
Why We Collect Your Personal Information and How We Use It
We may use your personal data in the following ways:
To provide customer service or to respond to quote inquiries
Our primary use of your personal information is to use the data you provide in submitting a technical support request or request for a quote to respond those requests. We do not share this information with outside parties.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
Marketing--with your permission:
Send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences.
If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How We Share Your Personal Information
We do not share your personal information
It may be necessary − by law, legal process, litigation, or requests from public or governmental authorities within or outside your country of residence − for us to disclose your personal information. We may also disclose information about you if we determine that, for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users.
Third-Party Links and Do Not Track Signals
Our website does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals.
Our websites, products, emails, and services may contain links to third-party websites, products, and services. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Data Security and Access
We take the security of your personal information very seriously. We have put in place appropriate data collection, storage and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information stored on our Site.
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13 years of age, and we never collect or maintain information from those we actually know are under 16 years of age without parental consent. No part of our website is structured to attract anyone under 13 years old.
Retention of Personal Information
We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Cookies and Other Technologies
LAEMPE + REICH Corporation
4850 Commerce Drive
Trussville, AL 35173
All such communications are examined and replies issued where appropriate as soon as possible.