With all the quality built into every Laempe CoreCenter®, there will come the day when you need support. You have 3 modes of support for your Laempe core machine. CoreSupport®, CoreService® Program and OptiCore® Program - each designed to keep your Laempe running at its best.
Machines run, wear, even break sometimes. When that happens, (and before it does) we have a team that welcomes the opportunity to meet you when you need us. 24/7. Your LAEMPE REICH CoreSupport® Team is uniquely built to support you over the phone, remote diagnostics, or at your foundry – help is just a call away.
CoreService® is not fixing core machines….it's a well-tuned subscription service of repetitive visits with knowledge-sharing that runs throughout the year to track and keep your Laempe machine running at optimum OEE. We have developed a specialized program, with a cool iPad® based CoreAudit® application that tracks and documents the status of your CoreCenter and leaves you with a teaching tool. We go over your Laempe with a fine-tooth comb....and throw in a discount on service and parts, too.
OptiCore® takes CoreService® to global level. Our OptiCore® Program begins with analyzing to improve your entire core-make process – beginning with raw materials delivery, machine operating parameters, tooling improvement including storage and readiness for changes at the machine, core storage, core transport – everything outside of the machine and some inside. The OptiCore® program gives fresh insight to your core making process to help develop efficient operation resulting in better castings at a lower cost. We're with you, all the way to the core…enroll your coreroom into the LAEMPE REICH OptiCoreSM Program